GerbView Privacy Policy

1. Scope of this policy

This privacy policy applies to the GerbView desktop application for Microsoft Windows and to personal information supplied directly to Software Companions in connection with GerbView.

2. Information processed by GerbView

GerbView does not require a user account and does not include advertising or user-tracking functionality.

Gerber, Excellon, ODB++, PDF, DXF and other files opened or created with GerbView are processed locally on the user’s computer. GerbView does not upload these files to Software Companions or to a cloud-processing service.

Application settings and related configuration information may be stored locally on the computer so that GerbView can remember the user’s preferences.

3. Updates and technical information

GerbView may connect to the Software Companions website when checking for available software updates or when the user opens an online help, purchase or support page. An update request may include basic product and version information needed to determine whether an update is available.

Like most websites, our web server may record standard technical information such as the IP address, browser or application identifier, requested page, date and time. This information is used for website operation, security and aggregate diagnostics, and not to build advertising profiles.

4. Purchases and third-party payment services

GerbView may be purchased or downloaded through Microsoft Store, directly from Software Companions, or through third-party payment and distribution services used by Software Companions, such as PayPro Global and PayPal.

These providers may process information required to complete a transaction, including your name, contact information, billing information, payment details, tax information and license or order information. They process this information according to their own privacy policies and terms.

Software Companions may receive information necessary to fulfill and support your purchase, such as your name, company name, email address, country, order number, purchased product and license information. Software Companions does not receive your complete payment-card details, Microsoft account password or third-party payment-account password.

If you purchase directly from Software Companions by invoice or bank transfer, we process the contact, company, order and payment-confirmation information needed to provide the license, maintain accounting records and support the purchase.

For more information, please refer to the privacy policy of the service used for your purchase:

• Microsoft Privacy Statement
• PayPro Global Privacy Policy
• PayPal Privacy Statement

5. Support communications

If you contact Software Companions for technical support, sales assistance or another inquiry, we may receive information that you voluntarily provide, including:

• Your name, company name and email address
• GerbView version and license information
• A description of the issue or question
• Files, screenshots or diagnostic information you choose to attach

We use this information to respond to your inquiry, provide the requested assistance and maintain appropriate business records. Files submitted for troubleshooting are used only for support and testing related to the reported issue and are removed when they are no longer needed.

6. Sharing of personal information

Software Companions does not sell personal information. Information may be processed by service providers that support normal business operations, such as email, website hosting and payment services. We may also disclose information when required by applicable law or when reasonably necessary to protect our legal rights, users or services.

7. Data retention and security

Personal information is retained only for as long as reasonably necessary for support, licensing, accounting, legal or security purposes. We use reasonable administrative and technical safeguards appropriate to the nature of the information.

8. Your privacy rights

Depending on where you live, you may have rights to request access to, correction of or deletion of personal information associated with you. You may contact us using the details below. We may need to verify your identity before completing a request.

9. Children’s privacy

GerbView is professional engineering software and is not directed to children. Software Companions does not knowingly collect personal information from children through the application.

10. Changes to this policy

We may update this privacy policy when GerbView, its distribution methods or related services change. The current version will be published on this page with an updated revision date.